Phol Dhanya PCL is aware of the importance of being prepared for business continuity without disruption in times of crises, by ensuring that the business continuity management system that complies with the ISO 22301 standard is in place, while the business continuity management plan is developed to prevent, respond to, and recover business operations in times of crises effectively and efficiently, so that key operations can continue smoothly or that the operations can resume under the designated timeframe, while also alleviate the impact on stakeholders, reputation and organizational image. The Company has put forth the following actions:

1. Identify the business continuity management system that complies with the ISO 22301 standard to effectively manage business continuity, develop and improve the system consistently, as well as strive towards an organization-wide compliance. Reports on operational outcomes are to be presented to the top-level executives on a regular basis or when significant changes arise.
2. The Risk Management and Sustainability Oversight Committee is responsible for monitoring that the business continuity management system is effective and identifying the business continuity management plan that coheres with the organization’s policy and objectives that are appropriate for the changing landscape, which shall be reported to the Company’s Board of Directors.
3. Support, follow up and review the business continuity management system, allocate essential resources for the business continuity management operations, build and develop human resource competencies to ensure that they can perform effectively.
4. Encouraging all levels of staff members to gain knowledge, understanding and awareness in business continuity management in a way that leads to actual practices in an efficient manner, as well as instilling the awareness of participation, roles and responsibilities and policy compliance to meet the objectives of business continuity management.